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  4. How does communication work?

Once you submitted your project, your first point of contact is the workroom.

Here you can ask our experts any clarifying questions and they will request additional details from you, should they be required in order to estimate the project.

This stage of the project is all about defining the scope of your task as concisely as possible. This helps both you and our experts to manage expectations and reduce risk.

If you are not logged in to the app, we will notify you via email every time a new comment has been posted. Once you hire an expert, you and your chosen expert will be redirected to a private workroom where you can chat and share additional credentials and files.

If you'd like to change your notification options including the frequency of our emails, please go to your Settings page in your Profile.

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